Privacy policy

Information we collect

• Account identity such as your email address and sign-in provider details.
• Access records such as product entitlement, redemption source, status and expiry.
• Renovation project records that you create, including project details, budgets, tasks, documents, photographs and collaboration records.
• Basic security, diagnostic and server logs produced by our hosting and authentication providers.

How project information is stored

Signed-in cloud projects are stored in Supabase so they can work across devices and with invited collaborators. The application also keeps a browser cache for offline work and resilience. A browser cache is not a substitute for the cloud record.

Portable exports are created only when you request them. You choose where downloaded exports are stored, including your own device, external drive or cloud-drive account.

How we use information

• Authenticate your account and keep the service secure.
• Provide project syncing, collaboration, backup, restoration and support.
• Apply the access level associated with your account.
• Investigate errors, misuse and security incidents.

Service providers

Reno Playbook currently relies on Supabase for authentication and database services, Vercel for application hosting and the sign-in provider you choose. These providers process information as necessary to operate the service and under their own contractual and security obligations.

Sharing and collaborators

Project information is available only to the account owner and people invited to that project. Owners and Co-owners can assign Viewer, Editor or Co-owner access. Do not invite anyone who should not receive the project information.

Retention and deletion

You can export project records at any time. Project deletion initially uses a recovery period where shown in the product. Deleting your account permanently removes the account and its owned cloud projects, subject to limited records we must retain for security, legal or accounting purposes.

Your choices

• Review and update project information inside the application.
• Download a portable project backup.
• Remove collaborators or revoke outstanding invitations.
• Delete your account from the account page.
• Contact us to request access, correction or deletion support.

Security

We use passwordless authentication, encrypted network connections and database row-level access controls. No online service can guarantee absolute security. Private Vault features are not offered as end-to-end encrypted unless that capability is expressly stated in the product.

Changes

We may update this policy as the service changes. The latest version and revision date will remain available on this page.