Terms of use

The service

Reno Playbook is a renovation planning and project-control tool. It helps organise information, prepare working records and support decisions. Features may change as the product develops.

Your decisions and professional advice

Reno Playbook does not provide architectural, engineering, legal, tax, valuation, financial, building-code or construction advice. Suggestions, calculations and example content must be reviewed by you. You remain responsible for project decisions and for obtaining qualified professional advice where required.

Reno Playbook provides planning guidance, not professional, legal or engineering advice. Requirements for approvals, owner-builder work, licensing and hazardous materials (e.g. asbestos) vary by state - confirm with your local council and licensed professionals.

Your account

• Provide accurate account information and keep access to your email account secure.
• Do not share sign-in links, redemption codes or private invitation links publicly.
• Tell us promptly if you believe your account has been compromised.

Your project content

You retain ownership of project content you enter or upload. You give MAP Softworks permission to process that content only as needed to operate, secure and support Reno Playbook. You are responsible for having the right to upload and share that content.

Collaboration

Project owners control invitations and roles. A collaborator may see or change information according to the role assigned. Owners are responsible for choosing collaborators and removing access when it is no longer appropriate.

Acceptable use

• Do not use the service unlawfully or to infringe another person's rights.
• Do not attempt to bypass access controls, probe other accounts or disrupt the service.
• Do not upload malicious code or content that you are not entitled to use.

Availability and backups

We work to keep the service available but do not promise uninterrupted operation. Use the portable export function to keep an independent backup at appropriate project milestones.

Access ending

When paid access ends, the product may provide read-only and export access for a period stated in the applicable offer. We may suspend access for security concerns, misuse or a material breach of these terms.

Liability

To the extent permitted by law, MAP Softworks is not responsible for construction outcomes, contractor performance, approvals, cost overruns, programme delays, lost profits or decisions made from unverified information. Nothing in these terms excludes rights that cannot legally be excluded.

Changes and contact

We may update these terms as the product changes. The current version and revision date will remain on this page. Contact support before relying on any term that is unclear.